{"id":78307,"date":"2023-07-05T14:26:48","date_gmt":"2023-07-05T12:26:48","guid":{"rendered":"https:\/\/www.humanlevel.com\/politica-de-qualidade"},"modified":"2026-04-02T12:02:10","modified_gmt":"2026-04-02T10:02:10","slug":"qualidade","status":"publish","type":"page","link":"https:\/\/www.humanlevel.com\/pt\/politicas\/qualidade","title":{"rendered":"Pol\u00edtica de qualidade"},"content":{"rendered":"\n<div class=\"reduced-content-width\">\n<p>A Dire\u00e7\u00e3o define e participa na Pol\u00edtica de Qualidade da empresa <strong>HUMAN LEVEL COMMUNICATIONS SL, uma empresa dedicada ao <\/strong><strong>marketing digital e servi\u00e7os de melhoria de desempenho on-line<\/strong><strong>, e tendo como objetivo b\u00e1sico a plena satisfa\u00e7\u00e3o dos nossos clientes como o \u00fanico meio de garantir a rentabilidade e continuidade da empresa, persegue a realiza\u00e7\u00e3o dos seguintes objectivos gerais:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fazer da Qualidade na presta\u00e7\u00e3o de servi\u00e7os uma marca da nossa empresa para com os nossos clientes.<\/li>\n\n\n\n<li>Cumprir a legisla\u00e7\u00e3o e os requisitos aplic\u00e1veis.<\/li>\n\n\n\n<li>Envolver todos os n\u00edveis e pessoal no Sistema de Qualidade, atrav\u00e9s da motiva\u00e7\u00e3o, comunica\u00e7\u00e3o e forma\u00e7\u00e3o.<\/li>\n\n\n\n<li>Realizar uma melhoria cont\u00ednua do Sistema de Qualidade, utilizando todos os meios ao nosso alcance.<\/li>\n<\/ul>\n\n\n\n<p>Todo o pessoal desta empresa est\u00e1 consciente da import\u00e2ncia do seu trabalho para alcan\u00e7ar estes objectivos, que est\u00e3o inclu\u00eddos no nosso Sistema de Qualidade, que \u00e9 declarado obrigat\u00f3rio.<\/p>\n\n\n\n<div class=\"section-spacing\">\n<h2 class=\"wp-block-heading\">Certifica\u00e7\u00e3o ISO 9001:2015<\/h2>\n\n\n\n<p>A ISO 9001 \u00e9 uma norma internacional que estabelece os requisitos para a implementa\u00e7\u00e3o e manuten\u00e7\u00e3o de um sistema de gest\u00e3o da qualidade (SGQ) numa organiza\u00e7\u00e3o. Um SGQ \u00e9 um conjunto de processos, pol\u00edticas, objectivos e recursos destinados a satisfazer as necessidades e expectativas dos clientes e de outras partes interessadas, bem como a melhorar o desempenho e a efic\u00e1cia da organiza\u00e7\u00e3o. A ISO 9001 \u00e9 a norma mais utilizada e reconhecida no dom\u00ednio da gest\u00e3o da qualidade, com mais de um milh\u00e3o de certificados emitidos em todo o mundo.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.icdq.es\/\" target=\"_blank\" rel=\"noreferrer noopener\">O ICDQ<\/a>, organismo certificador de sistemas de gest\u00e3o de empresas, certifica que o nosso Sistema de Gest\u00e3o da Qualidade cumpre a norma UNE-EN ISO 9001:2015, aplic\u00e1vel \u00e0s actividades de marketing digital e aos servi\u00e7os de melhoria do desempenho online que oferecemos aos nossos clientes. Abaixo podes ver o nosso certificado:<\/p>\n\n\n\n<div class=\"gb-element-ed38e301\">\n<img loading=\"lazy\" class=\"rounded-lg gb-media-125b4a00\" alt=\"ISO 9001:2015\" title=\"ISO 9001:2015\" src=\"https:\/\/www.humanlevel.com\/wp-content\/uploads\/iso-9001-2015-humanlevel-e1771502864156.png\" width=\"655\" height=\"884\"\/>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>A Dire\u00e7\u00e3o define e participa na Pol\u00edtica de Qualidade da empresa HUMAN LEVEL COMMUNICATIONS SL, uma empresa&#8230;<\/p>\n","protected":false},"author":36,"featured_media":89503,"parent":86354,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-78307","page","type-page","status-publish","has-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de qualidade | 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