{"id":54760,"date":"2023-09-28T13:44:29","date_gmt":"2023-09-28T11:44:29","guid":{"rendered":"https:\/\/www.humanlevel.com\/sin-categorizar\/buyer-persona.html"},"modified":"2023-09-28T13:44:00","modified_gmt":"2023-09-28T11:44:00","slug":"buyer-persona","status":"publish","type":"post","link":"https:\/\/www.humanlevel.com\/en\/blog\/digital-marketing\/buyer-persona","title":{"rendered":"Buyer persona: what it is, how to define it, examples and importance in your business strategy"},"content":{"rendered":"<p>All companies need to connect with their audience and convince them that their offering is the best option against the competition. To achieve this, it is essential to optimize content communication effectively and relevantly. The figure that helps align all this communication with the real needs of the audience is the <strong>buyer persona<\/strong>.  <\/p>\n<p>If the company plans its communication strategy around the buyer persona&#8217;s needs and adapts its offering, content, and tone to this profile, it will be communicating appropriately and will find it much easier to convert users into customers.<\/p>\n<p>The concept of buyer persona has always been central to our methodology at Human Level. And in the context of 2026, where users increasingly search through AI assistants with hyper-specific conversational questions, it has become more relevant than ever. <\/p>\n<h2>What is a <em>buyer persona<\/em>?<\/h2>\n<p>A buyer persona is a <strong><span class=\"notion-enable-hover\" data-token-index=\"1\">fictional figure<\/span><\/strong> onto which companies project the characteristics of their <strong>ideal potential customer<\/strong> across various dimensions: demographic, professional, psychological, and behavioral. The objective is to know this ideal customer in as much detail as possible and to adjust business communication to this profile. This information is obtained through various means, such as <span class=\"notion-enable-hover\" data-token-index=\"3\">focus groups<\/span>, surveys or market studies.<\/p>\n<p><img loading=\"lazy\" class=\"size-medium wp-image-53789 aligncenter\" src=\"https:\/\/www.humanlevel.com\/wp-content\/uploads\/buyer-persona-definicion.jpg\" alt=\"Definition of buyer persona\" width=\"720\" height=\"480\" srcset=\"https:\/\/www.humanlevel.com\/wp-content\/uploads\/buyer-persona-definicion.jpg 1536w, https:\/\/www.humanlevel.com\/wp-content\/uploads\/buyer-persona-definicion-400x267.jpg 400w, https:\/\/www.humanlevel.com\/wp-content\/uploads\/buyer-persona-definicion-754x503.jpg 754w, https:\/\/www.humanlevel.com\/wp-content\/uploads\/buyer-persona-definicion-900x600.jpg 900w, https:\/\/www.humanlevel.com\/wp-content\/uploads\/buyer-persona-definicion-1200x800.jpg 1200w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/p>\n<p>This process allows the company and its marketing teams to <strong>&#8220;humanize&#8221; the image of its target consumer<\/strong>, in order to define with greater detail and precision its communication or marketing campaigns. By knowing which user they are targeting and what circumstances surround them, companies can correctly target their communication, content and marketing campaigns.<\/p>\n<h2><span class=\"notion-enable-hover\" data-token-index=\"0\">Buyer Persona vs. Target Audience: Key Differences <\/span><\/h2>\n<p>This is one of the most frequent confusions in digital marketing, and it&#8217;s worth clarifying before proceeding.<\/p>\n<p>The <strong>target audience<\/strong> \u2014also called target group\u2014 is a broad and anonymous segmentation of people defined by sociodemographic data: age range, gender, geographical location, income level. It is used to guide advertising campaigns and segmentation strategies. For example: &#8220;women aged 30 to 45, residing in large Spanish cities, with medium-high incomes.&#8221;  <\/p>\n<p>The <strong>buyer persona<\/strong> goes much further. It is not a group: <strong>it is a specific individual<\/strong>, with a fictional name, surname, history, job, family, ambitions, and fears. It does not describe who the customer is in statistical terms, but rather how they think, what they feel, what concerns them, and what they need to make a purchase decision.  <\/p>\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th><\/th><th>Target audience<\/th><th>Buyer Persona<\/th><\/tr><\/thead><tbody><tr><td><strong>Level of Detail<\/strong><\/td><td>Basic demographic data<\/td><td>Complete and humanized profile<\/td><\/tr><tr><td><strong>Representation<\/strong><\/td><td>Anonymous group<\/td><td>Specific individual with a name<\/td><\/tr><tr><td><strong>Information<\/strong><\/td><td>Age, gender, location<\/td><td>Motivations, fears, behavior<\/td><\/tr><tr><td><strong>Primary Use<\/strong><\/td><td>Campaign segmentation<\/td><td>Content and communication strategy<\/td><\/tr><tr><td><strong>Flexibility<\/strong><\/td><td>Static<\/td><td>Dynamic and updatable<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n<p>The practical difference is significant: while the target audience tells you who you are addressing, <strong><span class=\"notion-enable-hover\" data-token-index=\"1\">the buyer persona tells you how to speak to them,<\/span><\/strong> what to say, and through which channels to find them.<\/p>\n<h2><span class=\"notion-enable-hover\" data-token-index=\"0\">Why defining the <em>buyer persona<\/em> is key for business<\/span><\/h2>\n<p>Properly profiling the ideal user interested in the offering is key to any company&#8217;s communication success, because it allows for:<\/p>\n<ul>\n<li><strong>Understanding their real needs.<\/strong> This study helps to understand what this user profile expects from a product or service. Thus, the company can improve its value proposition and communicate it more effectively.<\/li>\n<li><strong>Identifying their doubts and friction points.<\/strong> Knowing what questions the customer needs answered before buying allows for generating content that addresses these doubts within the website itself, preventing the user from leaving to search for information elsewhere.<\/li>\n<li><strong>Choosing the right channels and formats.<\/strong> Depending on the user&#8217;s profile, the company can generate its content on the most appropriate channel: social media, email, blog, podcast, video. Not all buyer personas consume information in the same way.<\/li>\n<li><strong>Personalizing the tone and language.<\/strong> A 28-year-old buyer persona working as a freelance designer does not communicate in the same way as a 52-year-old who is a purchasing director at a manufacturing company. Knowing the profile in detail allows for adapting the language and style.<\/li>\n<li><strong>Attracting and retaining at each stage of the<\/strong> <a href=\"https:\/\/www.humanlevel.com\/en\/digital-marketing-dictionary\/conversion-funnel\">conversion funnel<\/a><strong>.<\/strong> Properly defining the buyer persona allows for creating content adapted to each moment of the decision process, from discovery to conversion and retention.<\/li>\n<\/ul>\n<h2><span class=\"notion-enable-hover\" data-token-index=\"0\">The <em>buyer persona<\/em> in 2026: The era of conversational search<\/span><\/h2>\n<p>For marketing, sales, and product development teams, the buyer persona remains the indispensable compass that describes the ideal customer. But <strong>when we talk about SEO, organic discoverability, and online visibility strategies, this model falls short<\/strong>. We need to understand not only who they are and how they think, but <em>how they search online<\/em> and what <em>prompts<\/em> they use to solve a need.<\/p>\n<p>The 2026 consumer does not type isolated keywords into a search engine. Increasingly, they interact with artificial intelligence assistants \u2014ChatGPT, Perplexity, Google AI Overviews, Gemini\u2014 using natural, conversational questions. Instead of searching for &#8220;cheap car rental Alicante,&#8221; they ask: &#8220;which car rental company is most reliable in Alicante if I&#8217;m traveling with my family and two small children and want an SUV with full coverage insurance?&#8221;<\/p>\n<p>We have moved from generic searches to an <strong>&#8220;ultra-long tail&#8221; search<\/strong> of queries impossible to measure with traditional tools. Search volume is no longer the relevant indicator: what matters is whether the company&#8217;s content can appear as an answer to these hyper-specific and personalized queries.<\/p>\n<p>This has direct implications for how the buyer persona must be documented: <strong>it is no longer enough to identify what they search for, but how they ask it<\/strong>, what language they use, what personal context they include in their query, and what level of detail they expect in the answer. A well-constructed buyer persona today is the raw material for a content strategy capable of being cited by AI engines.<\/p>\n<p>From this need arises the concept of the <a href=\"https:\/\/www.humanlevel.com\/en\/blog\/seo\/searcher-personas-an-alternative-to-zero-search-volume\"><strong>searcher persona<\/strong><\/a>: an evolution of the buyer persona that answers a new question: not only who your ideal customer is, but how they search when they have a need and what content they expect to find. In our dedicated article, we delve into the exact methodology we use at Human Level to adapt this profile to AI platforms and ensure your brand is always the recommended answer.<\/p>\n<h2><span class=\"notion-enable-hover\" data-token-index=\"0\">How to obtain data to build the buyer persona<\/span><\/h2>\n<p>Before creating the profile, we need reliable data. These are the main sources:<\/p>\n<ul>\n<li><strong>Current customers: the best source of all.<\/strong> Existing customers are the most valuable starting point. Through surveys, interviews, or forms, direct data can be obtained about their motivations, doubts, and purchasing experiences. The key is to ask the right questions: not just what they bought, but why they chose this company over the competition, what doubts they had before, what almost stopped them.<\/li>\n<li><strong>Google Analytics 4 and Google Search Console.<\/strong> GA4 allows for analyzing user behavior in great depth: audience segments, demographic data, and interest reports, conversion paths, and predictive models on which users are most likely to buy. <a href=\"https:\/\/www.humanlevel.com\/en\/digital-marketing-dictionary\/google-search-console\">Google Search Console<\/a>\u00a0remains essential for detecting how users searching for the website arrive. A particularly useful trick is to use regular expressions in GSC to filter informational searches \u2014those that start with &#8220;what,&#8221; &#8220;how,&#8221; &#8220;why,&#8221; &#8220;which,&#8221; &#8220;when&#8221;\u2014 and thus extract the real questions users ask before arriving at the site.<\/li>\n<li><strong>The sales and customer service team.<\/strong> The sales and support team has the most direct contact with the customer. Their daily conversations contain enormously valuable information: the objections that prevent a purchase, the recurring questions, the reasons why users go with the competition. Involving these teams in building the buyer persona is one of the most undervalued and most profitable steps.<\/li>\n<li><strong>Reviews, forums, and social media.<\/strong> Reviews on Google Business Profile, Trustpilot, or industry platforms contain the exact language with which the customer describes their problems and values solutions. Reddit, LinkedIn communities, and Facebook groups are another excellent source. Google&#8217;s &#8220;People also ask&#8221; section reflects in real-time the doubts the buyer persona has about a specific topic.<\/li>\n<li><strong>Competitor analysis.<\/strong> Studying how competitors communicate with their audience, which customer profile they target, and what content they generate can provide additional clues about buyer persona characteristics that may not have emerged yet in one&#8217;s own analysis.<\/li>\n<\/ul>\n<figure id=\"attachment_53791\" aria-describedby=\"caption-attachment-53791\" style=\"width: 2038px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" class=\"wp-image-53791 size-full\" src=\"https:\/\/www.humanlevel.com\/wp-content\/uploads\/google-analytics-buyer-persona.png\" alt=\"Buyer persona in Google Analytics\" width=\"2048\" height=\"917\" srcset=\"https:\/\/www.humanlevel.com\/wp-content\/uploads\/google-analytics-buyer-persona.png 2048w, https:\/\/www.humanlevel.com\/wp-content\/uploads\/google-analytics-buyer-persona-400x179.png 400w, https:\/\/www.humanlevel.com\/wp-content\/uploads\/google-analytics-buyer-persona-754x338.png 754w, https:\/\/www.humanlevel.com\/wp-content\/uploads\/google-analytics-buyer-persona-900x403.png 900w, https:\/\/www.humanlevel.com\/wp-content\/uploads\/google-analytics-buyer-persona-1200x537.png 1200w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><figcaption id=\"caption-attachment-53791\" class=\"wp-caption-text\">Google Analytics can contribute as a source of data to build our buyer persona<\/figcaption><\/figure>\n<h2>How to create a <em>buyer persona<\/em> in 7 steps<\/h2>\n<p>With the data collected, it&#8217;s time to build the profile. Below we describe a 7-step process that integrates classic elements with the dimensions required by the current context.<\/p>\n<h3><strong>Step 1: Demographic Data<\/strong><\/h3>\n<p>The first step is to establish the basic life framework of the buyer persona:<\/p>\n<ul>\n<li><strong>Fictional name:<\/strong> giving them a real name (e.g., &#8220;Laura&#8221;) makes it easier for the team to think of them as a specific person, not an abstraction.<\/li>\n<li><strong>Age and gender:<\/strong> determines the communication style, the most effective channels, and the type of cultural references that will work. Both attributes are key to maximizing the <a href=\"https:\/\/www.humanlevel.com\/en\/digital-marketing-dictionary\/engagement\">engagement<\/a> of communication actions.<\/li>\n<li><strong>Geographical location:<\/strong> the place of residence influences interests, lifestyle, and the cultural context relevant to this profile.<\/li>\n<li><strong>Family situation:<\/strong> whether they have a partner, children, or dependents, this conditions their consumption priorities and areas of concern.<\/li>\n<li><strong>Income level:<\/strong> determines purchasing power and, therefore, the type of offer and value proposition that may be attractive.<\/li>\n<li><strong>Educational level:<\/strong> influences the depth and register of the content they expect to consume.<\/li>\n<\/ul>\n<h3><strong>Step 2: Professional Situation<\/strong><\/h3>\n<p>When defining the buyer persona&#8217;s professional situation, it must be considered whether they are a <strong>professional client (if we offer a <\/strong> <a href=\"https:\/\/www.humanlevel.com\/en\/digital-marketing-dictionary\/business-to-business-b2b\">B2B<\/a><strong> product or service) or an end customer (in the case of a B2C business)<\/strong> to adapt our communication to their profile, both in terms of content topics and the type of language used.<\/p>\n<h3><strong>Step 3: Psychosocial Profile and Digital Behavior<\/strong><\/h3>\n<p>This is the step that most differentiates the buyer persona from the target audience. It&#8217;s about understanding how they think and behave.<\/p>\n<p>The relationship between the company and the user will be closer and more lasting the more their <strong>values and points of view<\/strong> coincide: what matters to them in life, whether they care about sustainability, efficiency, or social recognition, and to which social group they belong. Defining their <strong>life goals<\/strong> is another key point, as it allows for adapting messages to contribute to what the buyer persona expects to achieve on a personal or professional level.<\/p>\n<p>In 2026, <strong>digital behavior<\/strong> deserves special attention: what social networks they use and for what purpose, what type of content they prefer to consume (articles, videos, podcasts, newsletters), <strong>whether they use AI assistants<\/strong> to search for information or make decisions, and at what times they are most active online. This map is the basis for deciding on which channels and formats the company&#8217;s communication should be present.<\/p>\n<h3><strong>Step 4: Pain Points<\/strong><\/h3>\n<p>Pain points are the problems, <strong>concerns, or challenges the buyer persona faces<\/strong> that drive their search for solutions. Identifying them allows for emotionally aligning with the customer before offering solutions, defining the product around the real problems it solves, planning the editorial agenda by addressing customer doubts at each stage, and detecting the exact language they use to describe their problems \u2014 the same language they will use to search for solutions on Google or with an AI assistant.<\/p>\n<p>To find these pain points, the richest sources are negative reviews of the company and competitors, support tickets, frequently asked questions to the sales team, Google Search Console queries, and the &#8220;People also ask&#8221; section of the SERPs.<\/p>\n<p><strong>Applying the example:<\/strong> a vehicle rental company detects, thanks to Google Search Console, that it receives visits through the search &#8220;avoid car rental problems holidays.&#8221; This reveals a very clear pain point: the user fears being a victim of abusive practices or finding a vehicle in poor condition. The company can generate content that addresses this fear directly and honestly.<\/p>\n<h3><strong>Step 5: Motivations and Objectives<\/strong><\/h3>\n<p>If pain points define what the buyer persona wants to avoid, <strong>motivations define what they want to achieve<\/strong>. Knowing both dimensions allows for building much more persuasive messages and turning those objectives into competitive advantages over the competition. Motivations can be functional (saving time, reducing costs), emotional (feeling more secure or more capable), or social (being perceived in a certain way by their environment).<\/p>\n<p><strong>Applying the example:<\/strong> the rental company discovers that one of its buyer persona&#8217;s main motivations is flexibility and peace of mind during holidays. They don&#8217;t want logistical worries; they want to explore the destination at their own pace. With this knowledge, they can build a message focused not on the car, but on the experience of freedom that rental makes possible. And as competitive advantages, they can list the different vehicle options or the airport delivery and collection service.<\/p>\n<h3><strong>Step 6: Purchase Behavior and Preferred Channels<\/strong><\/h3>\n<p>This step is fundamental for connecting the buyer persona&#8217;s profile with the acquisition and conversion strategy:<\/p>\n<ul>\n<li><strong>How do they start their search?<\/strong> Do they ask friends, search on Google, consult an AI assistant, or watch content on social media?<\/li>\n<li><strong>What channels do they use<\/strong> at each stage of the process? Discovery might happen on Instagram, consideration through blog articles or comparisons, and conversion via a call or chat.<\/li>\n<li><strong>How long does it take them to decide?<\/strong> An enterprise software buyer might take months; an online fashion consumer, minutes.<\/li>\n<li><strong>What role do third-party opinions play?<\/strong> Do they look for reviews on Google, ask for recommendations on LinkedIn, or trust experts in their industry?<\/li>\n<li>Do they prefer to buy online or human contact to close the deal?<\/li>\n<\/ul>\n<p>Mapping this purchase behavior allows for identifying the touchpoints where the company should be present and with what type of message at each of them, both through <a href=\"https:\/\/www.humanlevel.com\/en\/digital-marketing-dictionary\/owned-media\">owned media<\/a> and <a href=\"https:\/\/www.humanlevel.com\/en\/digital-marketing-dictionary\/paid-media\">paid media<\/a>.<\/p>\n<h3><strong>Step 7: Friction Points and Counter-Objections<\/strong><\/h3>\n<p>The last step involves identifying what might stop the buyer persona in the final stretch of the decision-making process. These are the doubts, fears, or barriers that prevent them from taking the final step. Knowing them allows for two things: first, generating content within the website itself that neutralizes this friction before the user looks for it elsewhere. Second, preparing the sales team with specific arguments to resolve these objections.<\/p>\n<p><strong>Applying the example:<\/strong> the rental company knows that one of the biggest friction points is concern about the condition and maintenance of the cars. To neutralize this, they can include a detailed section on their landing page about the fleet review process, with photographs and even videos. The user who had that doubt resolves it without leaving the site, and the probability of conversion increases.<\/p>\n<p>With all this, we will compose the buyer persona profile to be considered both when profiling the product or service offered and when planning communications through the different channels.<\/p>\n<h2><strong>How to create a buyer persona with artificial intelligence<\/strong><\/h2>\n<p>Artificial intelligence has profoundly transformed the buyer persona creation process. While building a solid profile used to require weeks of manual analysis, today AI tools allow processing hundreds of conversations, reviews, and behavioral data in a matter of hours, identifying patterns that would be difficult to see with the naked eye.<\/p>\n<p><strong>Phase 1 \u2014 Assisted data collection.<\/strong> Use AI to structure and process available data sources. Upload all the information you have \u2014reviews, interview transcripts, support tickets, surveys\u2014 and ask the model to identify the most recurring themes, most frequent phrases, and predominant emotions.<\/p>\n<p><strong>Phase 2 \u2014 Draft generation.<\/strong> Based on the processed data, use a tool like Make My Persona or a structured prompt in ChatGPT or Claude to generate the initial profile. A useful prompt could be: &#8220;I have a company in [sector]. Our typical customers are [description]. Here are their main complaints and motivations: [data]. Create a complete buyer persona with name, demographic, professional, psychosocial profile, pain points, and purchase motivations.&#8221;<\/p>\n<p><strong>Phase 3 \u2014 Human validation.<\/strong> The AI-generated buyer persona is an intelligent starting point, not a definitive result. The sales, marketing, and customer service teams must review it, contrast it with their direct experience, and adjust what doesn&#8217;t fit. <strong>AI provides speed and processing capability; the team provides context, nuance, and validation.<\/strong><\/p>\n<p>Types and examples of buyer persona<\/p>\n<p>So far, we have seen how to build the profile of the main buyer persona, the most common one that concentrates most of the communication strategy. But in practice, different types of buyer personas coexist depending on the role each profile plays in the purchase decision process. Identifying them helps to refine messages, optimize resources, and understand the network of influences surrounding any purchase decision.<\/p>\n<ul>\n<li><strong>Decider buyer persona.<\/strong> This is the profile that makes the final purchase decision. The entire communication strategy primarily revolves around them.<\/li>\n<li><strong>Advocate buyer persona.<\/strong> They have a direct and active influence on the decider. This could be someone who, based on their own experience with the product or service, recommends it to others. A highly satisfied customer who leaves positive reviews, shares their experience, or recommends the company to their contacts plays an advocacy role.<\/li>\n<li><strong>Influencer buyer persona.<\/strong> They indirectly influence the purchase decision: these are the people whose opinion the decider considers, even if they do not actively participate in the purchase process. They can be family, friends, colleagues, or content creators. In 2026, this profile goes far beyond social media influencers: it also includes <strong>industry experts<\/strong>, specialized <strong>YouTubers<\/strong>, comparison authors, or any authoritative voice in the niche.<\/li>\n<li><strong>Negative buyer persona.<\/strong> This is the customer profile that the company does not want to target its efforts towards. Defining it has two specific benefits: it allows for economizing resources, directing content only to the main buyer persona, and helps to refine the message for the positive buyer persona by contrast.<\/li>\n<\/ul>\n<p><strong>Applying the example:<\/strong> for the vehicle rental company with a holiday focus, the negative buyer persona would be the local resident who needs a vehicle long-term. Their needs, expected price, and motivations are completely different from those of a tourist renting for days.<\/p>\n<h2><strong>Buyer persona example: complete profile<\/strong><\/h2>\n<p>To illustrate the result of the process, here is the complete buyer persona profile for a fictional vehicle rental company in a holiday destination:<\/p>\n<p><strong>Name:<\/strong> Carlos Medina<\/p>\n<p><strong>Age:<\/strong> 41 years old<\/p>\n<p><strong>Residence:<\/strong> Madrid<\/p>\n<p><strong>Family situation:<\/strong> Married, two children (8 and 11 years old)<\/p>\n<p><strong>Income level:<\/strong> \u20ac55,000 gross annually<\/p>\n<p><strong>Educational level:<\/strong> University (Industrial Engineering)<\/p>\n<p><strong>Professional situation:<\/strong> Project manager at a construction company.<\/p>\n<p><strong>Psychosocial profile<\/strong><\/p>\n<ul>\n<li>Makes <strong>family purchase decisions autonomously<\/strong>, although consults with his partner on the most relevant ones.<\/li>\n<li>Uses <strong>laptop and mobile<\/strong> equally to search for information.<\/li>\n<li>Values organization, <strong>reliability<\/strong>, and good <strong>value for money.<\/strong><\/li>\n<li>Worries about wasting time with <strong>unforeseen events<\/strong> during holidays.<\/li>\n<li>Distrusts companies that do not show <strong>transparency<\/strong> in prices and conditions.<\/li>\n<\/ul>\n<p><strong>Pain points:<\/strong><\/p>\n<ul>\n<li>Fear that the car is in poor condition or has hidden charges upon return.<\/li>\n<li>Concern about paperwork in case of an accident or breakdown.<\/li>\n<li>Uncertainty about what happens if there&#8217;s a problem outside office hours.<\/li>\n<\/ul>\n<p><strong>Motivations:<\/strong><\/p>\n<ul>\n<li>Explore the destination with freedom and comfort without relying on public transport.<\/li>\n<li>Enjoy holidays without logistical unforeseen events.<\/li>\n<li>Feel that he has made a good choice for his family.<\/li>\n<\/ul>\n<p><strong>Purchase behavior:<\/strong><\/p>\n<ul>\n<li>Starts searching 3-4 weeks before the trip on Google and comparison sites.<\/li>\n<li>Reads at least 5-10 reviews before booking.<\/li>\n<li>Asks friends about their experience.<\/li>\n<li>Prefers to book online but values being able to call if he has doubts.<\/li>\n<li>Decides based on price, average rating, and clarity of conditions.<\/li>\n<\/ul>\n<p><strong>Friction points:<\/strong><\/p>\n<ul>\n<li>Fine print in insurance contracts.<\/li>\n<li>Unclear photos of the vehicle&#8217;s condition upon pickup.<\/li>\n<li>Uncertainty about what happens if there&#8217;s a problem outside office hours.<\/li>\n<\/ul>\n\n\n<img class=\"gb-media-0dfe9460\" alt=\"\" title=\"buyer-persona-ficha\" src=\"https:\/\/www.humanlevel.com\/wp-content\/uploads\/buyer-persona-example.jpg\"\/>\n\n\n<h2>In short: study, define, plan and communicate.<\/h2>\n<p><strong>The buyer persona<\/strong> is not a static document. In a market that evolves with AI, this profile <strong>is the starting point for your visibility strategy<\/strong> in search engines and LLMs. <\/p>\n<p>If you understand the persona and its evolution, you will know what content to create to connect with your ideal customer and boost your site&#8217;s <strong>discoverability<\/strong>; this way, you ensure that your content is easily found by users exactly when they are looking for solutions.<\/p>\n<p>Do you want to appear in Google results and AI assistant responses? At Human Level, we help you improve your visibility with <strong>SEO<\/strong> and <strong>GEO<\/strong>: <strong>tell us your case and we will show you how to become the reference in your sector and connect with your customers.<\/strong> <\/p>\n<p>[Article updated by <a href=\"https:\/\/www.humanlevel.com\/en\/about-us\/team\/mariangeles-estepa\">M\u00aa\u00c1ngeles Estepa<\/a>]. <\/p>","protected":false},"excerpt":{"rendered":"<p>A buyer persona is a figure in which companies project the characteristics of their potential customer. We&#8230;<\/p>\n","protected":false},"author":44,"featured_media":53794,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[347],"tags":[],"class_list":["post-54760","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-marketing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What is a buyer persona and how to define it in 7 steps | Human Level<\/title>\n<meta name=\"description\" content=\"A buyer persona is a figure in which companies project the characteristics of their potential customer. 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